Privacy Policy - Happierworlds

Who is responsible for data processing?

The service provider and party responsible for processing personal data (‘controller’) is Happierworlds you can reach us using the following contact details:

Email: contact@happierworlds.com

Phone: +1 (903) 923-0958

How is personal data processed?

Collection of personal data when you visit our website

Log files

When using the Happierworlds website for information purposes but don’t log in to use the website, register or otherwise deliberately transfer information, we collect the data that your browser transmits to our server. In particular, we collect:

IP address.
Date and time of the request.
Time zone difference to Greenwich Mean Time (GMT).
Name of the requested file.
Access status/HTTP status code.
Volume of data transferred.
The page from which you came to visit us.
Your operating system and its interface.
Your browser type and the language and version of the browser software.
A report of successful retrieval.

Information We Collect Directly From You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Cookies and similar technologies

We also use cookies on our website. Cookies are small text files that are assigned to your browser and stored on your device. Through them, certain information flows to the place that sets the cookie, such as settings or data for exchange with the system. This helps us make our website more user-friendly and effective overall. The legal bases for this are your consent and our legitimate interests. Cookies cannot execute programs or transmit viruses to your device.

Our website uses these types of cookies: session (transient) cookies, long-term (persistent) cookies, third-party cookies.

Session cookies store what’s called a session ID, which can be used to assign different requests of your browser to a common session. This allows your device to be recognized when you return to our website. For example, this lets you store certain information you have entered (such as log-in information, language settings) in such a way that you do not have to repeat it constantly. Session cookies are automatically deleted when you log out or close your browser.
Long-term cookies remain on your device for the time being, so that we can recognize your browser on your next visit and we can, for example, assign your preferred information and settings. Long-term cookies are automatically deleted after a specified period, which may vary depending on the cookie.
When you visit our website, our partner companies also store third-party cookies on your device. The cookies contain information about how our website is used, e.g. which pages and products were visited. The data is collected in a pseudonymized form by assigning an identification number, which is not combined with any other personal data you may have provided to us.

You can delete cookies in your browser settings at any time or prevent them from being stored, although the latter may result in a restriction of the functionality of our website for you. In the relevant sections of this Privacy Policy, we explain which technologies that are comparable to cookies are used on our website and how you can object to the use of cookies and other technologies with the individual third-party providers.

Usage-based online advertising

Our website uses various conversion tracking and retargeting technologies made available by other service providers. We use these technologies to make our website interesting for you. The information also helps us to address users who have already shown an interest in our products with individually tailored advertising on the websites of our partner companies. We assume that the display of personalized, interest-based advertising is generally more interesting for the internet user than advertising that has no such personal relevance. At the same time, we want to avoid inappropriate and intrusive advertising.

General information about third-party advertising-based technologies and how to disable them can be found on the following websites, among others:

Your Online Choices: https://www.youronlinechoices.com/
YourAdChoices: https://optout.aboutads.info/?c=2#!/

Use of Google Ads conversion tracking and Google Ads remarketing

We use Google Ads, a service of Google LLC (“Google”), to draw attention to our offers on external websites. The data from advertising campaigns allows us to identify the success of individual advertising activities. This way, we want to show you advertising that interests you, make our website more attractive to you and calculate advertising costs fairly.

Google deploys these ads via ‘ad servers’. For this purpose, we use ad server cookies, which enable tracking specific parameters for measuring success, such as the display of ads or clicks by users. If you arrive at our website via a Google ad, Google Ads will store a cookie on your device. These cookies usually expire after 90 days and are not intended to identify you personally. Analysis values usually stored for this cookie are the unique cookie ID, the number of ad impressions per placement (frequency), the last impression (relevant for post-view conversions), and opt-out information (marker showing that the user no longer wishes to be targeted).

These cookies allow Google to recognize your internet browser. If a user visits certain pages of a Google Ads customer’s website (in this case, ours) and the cookie stored on their device has not yet expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this site. Each Google Ads customer is assigned a different cookie. Cookies cannot, therefore, be tracked via the websites of Google Ads customers. We do not collect or process any personal data in the advertising activities described above. Google merely provides us with statistical evaluations. Based on these evaluations we can identify which advertising activities are particularly effective. We do not receive any further data from the use of ads; in particular, we cannot identify users based on this information.

Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and further processing of the data collected by Google through the use of this tool and, therefore, inform you according to what we know: By integrating Google Ads Conversion, Google receives the information that you have retrieved the corresponding part of our website, or that you have clicked on one of our ads. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, it is possible that Google will obtain and store your IP address.

We use Google Enhanced Conversions on our website to improve the analysis of users’ online actions. To use Google Ads Enhanced Conversions, encrypted user data (here: the user’s email address) is shared with Google. When a user performs a specific action on our website, e.g., makes a purchase, the user data is collected, encrypted, and sent to Google as encrypted data and then used to improve conversion measurement. Google then compares whether the transmitted user data matches existing Google customers. This information is used to assign users to the corresponding Google accounts in which the users were logged in when they interacted with one of our adverts.

Google Ads remarketing

Besides Google Ads Conversion, we also use Google’s remarketing feature. This is a process we use in an attempt to contact you again. After visiting our website, this feature makes it possible to show you our ads when you continue to use the internet. This is done by means of cookies stored in your browser, which Google uses to record and evaluate your usage behavior when visiting various websites. This is how Google can determine that you have previously visited our website. According to its own information, Google does not combine the data collected in the context of remarketing with your personal data, which may be processed by Google. Specifically, according to Google, pseudonymization is used during remarketing.

There are various ways in which you can prevent your participation in this tracking procedure:

By setting your browser software accordingly; in particular, disabling cookies from third party providers means that you will not receive any ads from third-party providers;
By permanent deactivation in your browser Firefox, Internet Explorer or Google Chrome via the link: https://support.google.com/ads/answer/7395996?hl=en. Please note that by doing this you may not be able to properly use the full functionality of our website.
By disabling interest-based ads from providers who are part of the “YourAdChoices” self-regulation initiative via the link https://optout.aboutads.info/?c=2#!/; please note that this setting will be erased if you erase your cookies.

The legal bases for the processing of your data are your consent and our legitimate interests

Third-party provider information: Google LLC. For further information about privacy at Google, please refer to: https://policies.google.com/privacy and https://services.google.com/sitestats/en.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at: http://www.networkadvertising.org.

We Will Share Your Information with Third Parties in Specific Circumstances

Legal Compliance and Safety

We will share your information with third parties in specific circumstances. If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a similar event, we may transfer your information as part of that transaction. In addition, there are a few times when we must share your information either to protect our rights, to further our legitimate interests, or to comply with a legal obligation to which we are subject. We will share your personal information when we believe in good faith that:

A subpoena or warrant is duly issued, or we receive any other legitimate government agency request to produce information;
We need to share the information in order to enforce or protect our own rights, for example, to respond to and resolve third-party claims or complaints, or with respect to contracts with our users and third parties;
We need to address a security or technical issue within our website;
Sharing the information is necessary to prevent harm to others or others’ property, especially in an emergency situation.

Corporate Change in Control Events

If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a similar event, we may transfer your information as part of that transaction.

How We Use Your Personal Information

Happierworlds uses your personal information to provide you with the best shopping experience and fulfill our obligations to you. Below are details of how your information will be used:

Providing Products and Services: We use your information to process payments, fulfill orders, and manage your account; notify you about the status of purchases, returns, exchanges, transactions and other account activities; arrange shipping, assist with returns, and help you post product reviews.
Marketing and Promotions: We may use your information to send emails, text messages or postal mail about promotions, advertising and marketing information, personalizing the shopping experience on our websites and apps, including product recommendations and advertising tailored to your interests.
Security and Fraud Prevention: We use your information to detect, investigate and prevent fraudulent, illegal or harmful activities.
Customer Support: We use your information to best support you, including answering questions, handling complaints and improving our services based on your feedback.

Happierworlds is committed to protecting your privacy. We only use your personal information as necessary and appropriate to provide the Services to you. We also take appropriate security measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction.

Consent

We assume you understand and agree that we may collect and use your personal information to complete that transaction, process an order, make delivery arrangements, or handle returns.

Whenever we need your personal information for a secondary purpose, such as marketing, we will formally request your express approval or give you a choice to decline.

The information we gather on the website, how we use or share it, and how we maintain it is all covered by our Policy. You acknowledge that you have read and agree to this Policy by using this website. You shouldn’t use this website if you disagree, in whole or in part, with the terms of this policy. Please be aware that this Policy only applies to information collected on the website and does not apply to information obtained in any other way.

How can I revoke my consent?

If, after deciding to proceed, you change your mind, you may opt out of further information collection, use, or disclosure by emailing us at contact@happierworlds.com at any time.

Third-Party Services

Generally, the third-party providers we work with will only gather, use, and disclose your information as much as is required to carry out the tasks we’ve hired them to do.

However, some third-party service providers, such payment gateways and other payment transaction processors, have their own privacy policies regarding the data we must give them to complete your purchase-related transactions.

We advise that you read the privacy policies of these service providers so that you are aware of how they will handle your personal data.

You are no longer subject to this Privacy Policy or the Terms of Service of our website after you leave our store’s website or are transferred to a third-party site or application.

Links

Links on our store may take you away from our website when you click on them. It will help if you read the privacy policies of other websites because we are not liable for their data collection activities.

Security

We use reasonable measures to secure our website and any private information you submit to us against loss, tampering, unauthorized access, and other malicious acts. For example, we use SSL connections when possible to protect your data while it is in transit (for example login data and customer orders). However, no data transmission over the Internet is completely secure, so we cannot completely guarantee the security of any data. You use our services at your own risk, and are responsible for taking reasonable measures to secure your password, information, and account.

Children’s Online Privacy Protection

Our website is not intended or directed at individuals under the age of 16. We do not knowingly collect or keep any information of children under the age of 16. If we discover it, we will delete it as soon as possible.

Your Rights And Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, in certain cases we may deny your request where permitted by law.

Right to Access / Know: You may submit a verifiable request for information regarding: (i) the categories of Personal Information collected, sold or disclosed by us; (ii) the purposes for which the categories of Personal Information are collected or sold by us; (iii) the types of sources from which we collect Personal Information; (iv) the categories of third parties to which we disclose or sell Personal Information; and (v) the specific pieces of Personal Information we have collected about you in the past 12 months.
Right to Delete: Subject to certain exceptions, you may submit a verifiable request that we delete Personal Information about you that we have collected from you.
Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of the rights set out in this Privacy Policy by doing so directly on our website or by contacting us using the contact information below.

We commit not to discriminate against you when you exercise any of these rights. We may ask you for information to verify your identity, such as email address or account information, before processing your request. You are permitted to designate an authorized agent to make requests on your behalf. We will respond to your request promptly as required by applicable law.

CA: Do Not Sell My Personal Information

The content below is meant for online users who are located in California, the United States, and other users to whom the California Consumer Privacy Act (CCPA) applies. It is presented in reliance on the CCPA.

We value your privacy and make sure that no personal information about you is “sold” to outside parties.

In order to deliver services to Happierworlds, we share your personal information with a number of service partners, as further detailed in our privacy policy. The exception granted to the service provider by the CCPA’s “do not sell” clause is consistent with this type of data sharing.

The kinds of cookies and other tracking technologies on our website are explicitly listed in our privacy policy and we clearly state that you have the right to refuse them.

Complaints

Please contact us at contact@happierworlds.com if you have any problems regarding how we handle your personal data. If you are not happy with how we handled your complaint, you may be able to challenge our ruling, depending on where you reside. You can do this by contacting us using the information below, or you can file a complaint with the local data protection agency.